How to Effectively Solve Problems with Lenny Rachitsky’s Three-Step Framework

Problem solving is an essential part of any business, and it can often seem like a daunting task. However, with the right framework and tools, problem solving can be much more manageable. Lenny Rachitsky, a product manager at Airbnb, has developed a three-step framework that can help you effectively solve problems in your business. In this blog post, we will take a look at each step and how they work together to help you achieve the desired outcome.

Step One: Describe the Project and Problem

The first step in Rachitsky’s framework is to describe the project and problem in detail. It is important to emphasize why this problem is worth tackling and to outline success criteria for determining if it has been solved. This step will ensure that everyone involved in the project understands what needs to be done and why.

Step Two: Align on the Problem Statement with Team and Stakeholders

The second step is to align on the problem statement with team members and stakeholders. This means sharing drafts of documents that detail the plan for solving the problem as well as creating an environment for collaboration and discussion on how best to tackle it. It is essential that everyone involved understands the goals and objectives of the project so that they can work together toward a successful outcome.

Step Three: Keep Coming Back to Original Goal Throughout Development

The third step is to keep coming back to original goal throughout development. During production or feature development, there may be potential pitfalls that could cause scope creep or unwanted complexity. Having regular check-ins with your team will help remind everyone about initial aim & objectives so that you can avoid these issues before they arise. Additionally, it is important to identify possible solutions & options for working around complexity issues should they arise during development.


Lenny Rachitsky’s three-step framework provides an effective way for businesses to approach problem solving. By taking into account all stakeholders involved in a project from start to finish, it becomes easier to stay focused on achieving initial aims & objectives without getting sidetracked by unexpected complexities or scope creep during production or feature development stages of a project.. By following these steps closely, businesses can increase their chances of success when tackling complex problems.

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